Your smartphone is more than just a device. It’s how you connect with family, do business, stay entertained and manage your daily life. We use it from the moment we wake up to the time we go to sleep. It keeps our photos, passwords, messages, payments and memories. So when something goes wrong with your phone, it can feel like everything stops.
At Poco Wireless, we understand how important your phone is. That’s why we offer professional repair services at our store, where your device gets the attention it deserves. Our trained technicians work with care and precision to fix your phone quickly. Whether it’s a cracked screen, weak battery, charging issue or software glitch, we’re ready to help.
Cracked or Damaged Screens
Dropped your phone and ended up with a shattered screen?
No problem. We specialize in screen replacements using OEM-grade parts that look and feel like the original.
Our technicians will carefully remove the damaged screen, install a new one and test it to make sure everything works smoothly. This includes checking the touch sensitivity and display quality so you can use your phone like new again.
Battery Not Holding Charge
If your phone battery drains too quickly or shuts off unexpectedly, it may be time for a replacement.
We provide high-capacity, reliable batteries for all major phone brands.
After replacing the battery, we test it thoroughly to ensure it holds charge, doesn’t overheat and gives you full-day performance. A healthy battery means less stress and more freedom.
Charging Port Issues
Is your phone not charging even when the cable is fine? The charging port might be dirty, loose or damaged.
We start by inspecting and cleaning the port to remove any dust, lint or corrosion.
If cleaning doesn’t solve the issue, we replace the entire port with a new one that works flawlessly. This helps restore fast charging and secure cable connection.
Software and System Problems
A smartphone is only as good as its software.
If your phone is lagging, crashing, freezing or showing strange messages, it likely has software issues.
Our team can update your phone’s operating system, remove viruses, fix app errors and troubleshoot any system bugs.
We can also help you upgrade to the latest version of Android or iOS and restore performance without losing your important data.
Water Damage Recovery
Accidentally dropped your phone in water, tea or the bathroom? Don’t worry. We can help.
Water damage needs fast and careful handling.
We open the device, dry each component using special tools, clean the internal parts and test the motherboard and battery for signs of corrosion.
In many cases, we can save your phone and restore it to normal working condition.
Audio Issues
Having trouble connecting to mobile data or Wi-Fi?
If your phone shows “No Signal” or keeps dropping connection, we will investigate the cause.
We check the antenna, SIM reader and software settings. Once the problem is found, we fix it and restore strong signal reception and reliable internet access.
Network or Signal Problems
Having trouble connecting to mobile data or Wi-Fi?
If your phone shows “No Signal” or keeps dropping connection, we will investigate the cause.
We check the antenna, SIM reader and software settings. Once the problem is found, we fix it and restore strong signal reception and reliable internet access.
Book Your Appointment with POCO Wireless
Scheduling your visit is simple and hassle-free.
You can call us at +1 604 944 3314, send an email to info@pocowireless.ca or fill out our online appointment form to select a time that works best for you.
What Happens During Your Appointment
Our skilled technicians will examine your device, explain the issue in clear terms and guide you through the available repair options. We make sure you understand the process and provide a complete breakdown of the estimated cost upfront.
Your time matters to us. That is why we work hard to make your visit smooth, efficient and convenient, so you can get back to using your device without unnecessary delays.